Welcome to Papacinos!



 

FREQUENTLY ASKED QUESTIONS

HOW MUCH TIME IN ADVANCE IS NEEDED TO PLACE AN ORDER?

HOW MUCH DEPOSIT DO I HAVE TO LEAVE WHEN MY ORDER IS PLACED?

WHEN IS PAYMENT EXPECTED?

WILL I HAVE ENOUGH FOOD?

DO I HAVE TO LEAVE AN EQUIPMENT DEPOSIT?

HOW MUCH GRATUITY IS EXPECTED FOR THE WAIT STAFF?

DO YOU USE FRESH FOOD?

HOW DO I DETERMINE CHILDREN?

WHERE WILL YOU DELIVER?

ARE TAXES INCLUDED IN THE PRICES ON THIS SITE?

 

HOW MUCH TIME IN ADVANCE IS NEEDED TO PLACE AN ORDER?

Platters, Soups & Sandwiches orders should be placed 2-3 days in advance.
All Buffets, Full Service Sit Down package orders should be placed 1-2 weeks prior to party date.
Per Tray (Individual Trays) orders should be placed 2-3 days in advance.

Papacinos Catering can also try and fill your order in case of an emergency situation.  Next day orders are extremely difficult to prepare but Papacinos Catering we will do everything possible to fill your order promptly.

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HOW MUCH DEPOSIT DO I HAVE TO LEAVE WHEN MY ORDER IS PLACED?

A 30% deposit is required when you place a new order in most cases.

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WHEN IS PAYMENT EXPECTED?

All packages must be paid in full 2 days prior to delivery date.
All payments must be made in Cash, Certified Check, Money Order.
Personal checks will not be accepted unless payment is made 2 weeks prior to party date.

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WILL I HAVE ENOUGH FOOD?

When you order a Catering Package such as Buffet Style, you are ordering by the PERSON.  As long as you tell us how many people will be attending, we guarantee that you will have enough food for the amount of people you ordered for.

If you are ordering Per Tray (Individual Trays), you are ordering food that will generally feed a specified amount of people, and that number will vary from dish to dish. 

It May vary from dish to dish but generally a ˝ Tray will Feed 8-10 People and a Full Tray will Feed 15-18 People. When discussing your order we will make sure we make the correct recommendations to assure you that you’ll have enough food.

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DO I HAVE TO LEAVE AN EQUIPMENT DEPOSIT?

Equipment deposits are required for racks and coffee urns.
This deposit will be refunded in FULL when all equipment is returned in good & clean condition.

NO equipment deposit is necessary if you have Wait Staff personnel provided by us.

Amounts of deposit required:
Racks (Chafing Stands)   $5.00 each
Coffee Urns                    $75.00 each

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HOW MUCH GRATUITY IS EXPECTED FOR THE WAIT STAFF?

Just like a restaurant wait staff, a gratuity of any kind is greatly appreciated but not mandatory.
If you are satisfied with the service you’ve received a $10-$20 per server is the industry average on a whole.

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DO YOU USE FRESH FOOD?

ALL of our dishes are prepared fresh for each individual Occasion
We only use the freshest & finest ingredients.

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HOW DO I DETERMINE CHILDREN?

Children ages 2-6 are usually counted on a Three to One ratio.
Children ages 6-14 are usually counted on a Two to One ratio.

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WHERE WILL YOU DELIVER?

Papacinos Catering covers all of Nassau and Suffolk Long Island.

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ARE TAXES INCLUDED IN THE PRICES ON THIS SITE?

No, all prices are quoted exclusive of applicable taxes.

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